The personalization of your customer relations allows you, today, to stand out from your competitors. Your customer relationship must be unique and adapted to the profile of your different customers. And it’s up to you to personalize it as best as possible! You will therefore need to obtain enough information Customizable onboarding […]
Today, customer relationship management is essential to manage your business as well as possible. Whether it is for tracking prospects, the progress of ongoing Easier management projects or even for the study of results, CRM is increasingly used by sales and marketing managers. This tool allows companies to perfectly follow their […]
Good at doing everything = good at doing nothing? This is not necessarily true, but that is what versatility sometimes induces in the minds of prospects.If you The e-reputation don’t have a strict specialization, try to narrow down your scope anyway by selecting two or three areas. In any case, never […]
Choosing to specialize is an important decision that should not be taken lightly. For this, it is necessary to take several elements into account and to ask the right questions: In what area are your skills strong enough to claim you as an expert? What tasks do you enjoy doing? Do you have elements (experience, […]
Your decision is made: you are going to start your own freelance activity! But have you thought about the status you are going to adopt? If several possibilities are available to you, such as the sole proprietorship and its variants (EIRL, EURL), the self-employed and wage portage statuses are undoubtedly the most widespread. What […]
Another very important tip! Indeed, without customers or prospects, there is no business. You must therefore facilitate customer requests as much as possible and allow them to contact you easily Facilitate customer Facilitate customerand quickly.For example, you can use forms to manage all incoming requests for new assignments and then […]
Indeed, the Magnétis call-tracking platform provides you with another feature, the Whisper. This allows your sales representatives to know the source of the call immediately after picking up and Centralize all information before engaging in conversation with the caller. Once you have exchanged with your prospects, qualify them with speech-to-text! This […]
Thanks to the analyzes that it allows you to put in place, Call-tracking helps you to optimize your How to improve various communication actions but also to refine the treatment of all your prospects.So how can it guide you in setting up an effective strategy? Answers. 1. Measure the ROI […]
Did you know that it is during phone calls to a Outgoing call-tracking: company that purchase intentions are the most numerous? And that despite the considerable development of contact points, the telephone remains the preferred mode of contact for your potential customers? This is why it is important not to […]
A large part of the life of a VSE / SME consists in running its activity in a flexible way. To be competitive, you have to be responsive and respond quickly to customer needsHowever, as we have Take advantage just seen, it is faster to find a freelancer than a full-time […]
Filling in the Google My Business page is necessary to make your association known. This page is what comes up on Google when you search. With concise but essential information (address, telephone number, opening hours), this “company page” is necessary to increase the notoriety of your association. It is also important that it […]
Often underestimated, the radio is nevertheless one of the most useful communication channels for the French! With 40 million daily listeners, radio is proving to be very effective in sharing Get registered on promotional messages! Local radio stations are particularly interested in information and content on associations in surrounding towns. Not only […]
